Support

Help from your local shop

Plain-English tech help and online safety tips. Still stuck? Questions are always free.

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Free how-to guides

Our free one-page guides cover Windows 11, printers and setup, step by step.

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Do I Really Have To Upgrade from Windows 10?Open PDF →
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Malware & phishing advice

Free one-page guides: spot trouble and know what to do next.

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How do I keep kids safe online?

House rules, parental controls and talking with your kids.

Read the guide (PDF) →

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Is old software risky?

Old programs crash, lose data and leave security holes open.

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How do I avoid malware?

Stay updated, use strong passwords and think before you click.

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Been phished? What now?

Stay calm, call your bank, change passwords and report it.

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Think you have a virus or clicked a bad link?

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